Refund policy
We want you to love your piece. If something isn’t quite right, we’re here to help.
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In-Stock Items
Returns must be requested within 14 days of delivery.
To be eligible:
• Items must be unworn and in original condition
• Returned with original packaging and all accessories
Please note:
For hygiene reasons, earrings cannot be returned or exchanged once opened, unless faulty.
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Once approved, you may choose:
• A refund to your original payment method
• An exchange
• Store credit for future use
Return shipping costs are the responsibility of the customer.
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Made-to-Order & Custom Pieces
All custom and made-to-order items are final sale and cannot be returned or exchanged.
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Important
We may refuse returns if items are:
• Worn or used
• Damaged after delivery
• Altered in any way
• Not in original condition